Which step is NOT part of active listening?

Active listening involves engaging fully with a speaker to understand their message accurately. This process includes elements such as giving attention, which means focusing on the speaker without distractions, and restating, which involves paraphrasing or summarizing what has been said to confirm understanding. Responding calmly is also vital, as it contributes to a constructive dialogue and helps the speaker feel heard and respected.

Interrupting, however, goes against the principles of active listening. It disrupts the flow of communication, making it difficult for the speaker to express their thoughts fully. Instead of fostering understanding, interruptions can lead to misunderstandings or conflicts. Therefore, recognizing that interrupting is not a component of active listening clarifies why it is the least appropriate action in this context.